Support - GuardAxion

🎫

Support Portal

Submit and track support tickets, view ticket history, and get help from our team.

Open Support Portal

📧

Email Support

Send us an email and we'll get back to you within 24 hours.

support@guardaxion.com

💼

Sales Inquiries

Questions about pricing, demos, or enterprise solutions? Contact our sales team.

Contact Sales

How Can We Help?

Choose the support option that best fits your needs

🔑 Existing Customers

Access your account and manage support tickets

✓ Submit support tickets
✓ Track ticket status
✓ View ticket history
✓ Priority support for enterprise

Login to Portal

🚀 New to GuardAxion?

Learn about our products and get started

✓ Request a product demo
✓ Get pricing information
✓ Speak with sales team
✓ Schedule a consultation

Contact Sales

💻 Developers

Technical resources and documentation

✓ API documentation
✓ Developer guides
✓ Code examples
✓ Developer community

View Developer Tools

Support Hours & Response Times

Standard Support

Business Hours:
9 AM - 5 PM EST

Response Time:
24 hours

Enterprise Support

Available:
24/7/365

Response Time:
1-4 hours

Frequently Asked Questions

How do I create a support ticket?

Click the "Open Support Portal" button above, log in with your account credentials, and click "New Ticket" to submit your request.

What information should I include in my ticket?

Please include your product name, detailed description of the issue, steps to reproduce, any error messages, and screenshots if applicable.

Can I track my ticket status?

Yes! Log into the support portal to view all your tickets, their current status, and any responses from our team.

Do you offer phone support?

Phone support is available for Enterprise customers. Standard customers can reach us via email or the support portal.

Support Center